The site does not work very Well, I tried placing an order of the Black Tea flavor and could not do it. Navigating the website is too difficult and time consuming, so I do not think I will return. I know some of their juices are supposed to be good
Went to website, tried to place an order, "add to cart" wasn't there. Tried to contact them, their contact link didn't work, either.
I have only been in the Texarkana store but, it is clean, wel organized and they have friendly and helpful staff. They do stand behind what they sell, I have had to return one clearomizer because a new flavor I was testing for them turned out to be a tank cranker and, no problems, they gave me two to replace it as a thank you for testing that new flavor.
As of 7/31/2013 not all of their flavors are online but, if you contact them and ask for a flavor they will get it to you and, if you have a custom flavor in mind and ask them, they will mix it for you as well.